Your outsourced commercial direction to grow your revenue and control your costs.

    Boost your profitability!

    25+ years of expertiseMeasurable resultsNo commitment
    Marion Fernandez, founder of Solymar Services

    Your point of contact

    I am not an agency. I am your ally on the ground.

    I grew up at the heart of a guesthouse, where I learned that welcoming guests is not a profession, it's a calling. After more than twenty years opening, positioning and developing outstanding properties across Europe, I created Solymar Services to put people, experience and excellence back at the heart of every project.

    Marion Fernandez

    Founder of Solymar Services

    Discover my story

    Our ecosystem

    Highlighting our partners

    "We open the doors of the most exclusive networks to position your property at the pinnacle of the global hospitality industry."

    The Leading Hotels of the World
    Preferred Hotels & Resorts
    Hôtels & Préférence
    Virtuoso
    Serandipians by Traveller Made

    A targeted presence, mainly across France, Europe and the USA, to accelerate the commercialisation of your property.

    1,600

    Leisure contacts

    Virtuoso, Serandipians, Amex

    2,500

    MICE contacts

    Agencies & Corporate

    12,000

    LinkedIn contacts

    Professional network

    Our approach

    Focus on our 4 key missions

    01

    Commercial & marketing strategy

    Define your vision and conquer your target markets.

    02

    Operational execution

    Turn intention into concrete, measurable results.

    03

    Smart automation

    Optimise your processes to free up quality time.

    04

    On-site coaching & training

    Pass on excellence and empower your talent.

    Our expertise

    What we bring to your property

    01

    More sales, without expanding your team

    Strategic development of your Leisure, MICE and Corporate segments for optimal year-round occupancy. Activation of targeted prospecting in key markets.

    02

    Your digital colleague, always available

    MarIA is your digital right hand, available 24/7. She handles, follows up and tracks so your teams no longer have to.

    Agent MarIA powered by Humee.ai

    03

    Aligned, engaged and high-performing teams

    A bespoke support programme to put your human capital back at the beating heart of hospitality.

    Tailored engagements

    Our offers

    3-month initial commitment recommended · Success-based fee

    Essential plan

    The First Key

    A targeted commercial presence to open new accounts, follow up on opportunities and develop a priority market, without adding to your team.

    • Concise audit of positioning and client portfolio
    • Choice of one priority segment (Leisure or MICE)
    • Definition of strategic target accounts
    • Core sales pitch development
    • Active prospecting and qualification of target accounts
    • Dedicated hotel presentation to agencies and companies
    • Rigorous follow-up of requests and reminders
    • Continuous sales pipeline updates
    • Detailed monthly report and strategic review with management

    Deliberately focused scope: one priority segment and market. Trade shows, travel, full inbound request handling, complex collateral and overall sales leadership are quoted separately.

    On quotation

    3 months recommended + success-based fee

    Open my priority market
    Recommended

    Premium plan

    The Golden Key

    Global, multi-channel commercial development.

    • Global commercial development
    • Multi-channel approach
    • Leisure, MICE and Corporate segments

    On quotation

    3 months recommended + success-based fee

    Develop all my segments

    Training

    Give your talents the keys

    Team-based training

    • Upselling & revenue optimisation
    • Complaint handling and exceptional customer service
    • Sales communication in luxury
    • High-end guest loyalty
    • Product strategy & hotel opening retro-planning

    On quotation

    Book a training

    Success-based fee

    A commission applies only to new revenue that is traceable and collected by the hotel.

    • Rate set by segment and margin
    • Already active accounts excluded
    • Spontaneous requests not handled by Solymar excluded

    Attribution rule

    For the commission to apply, the account must have been prospected, followed up or reactivated directly by Solymar Services, with an action formally recorded in the sales pipeline.

    Testimonials

    They trust us

    «

    I have been working with Marion for several years in hospitality, and she is a true professional, a striking personality with a real sense of the business. She combines leadership, clarity and an energy that inspires everyone around her. Always responsive and positive, she gets things done with remarkable efficiency. A safe bet for any organisation.

    J

    Johan

    Founder @ Humee, meet your AI Colleagues for Hospitality

    «

    Marion is a top-notch professional whom we would have loved to have on our Travel Designer team back then, but she had a clear path in hospitality which she honoured at every position. Full of energy, ideas and joie de vivre, a strong sense of management and a keen sense of hospitality!

    H

    Héloïse

    Looking for Charly Owner Partner Travel Designers

    «

    I had the pleasure of sharing projects with Marion, especially in organising promotional events in the luxury tourism world, and I was able to appreciate a contagious and productive energy, combined with reassuring professionalism.

    G

    Guillaume

    Head of Sales FIT "Emotions in France" by Lafayette DMC

    «

    I truly enjoyed working with Marion. She has always been a great support: professional, caring, and attentive to both clients and colleagues. Her strong sense of service and attention to detail make a real difference, especially in the luxury industry. I highly recommend working with her!

    R

    Rami

    Founder The Mark. High-end tourism concierge

    «

    From our very first meeting, her radiant smile and constant availability marked the quality of our exchanges. Marion stands out for a true sense of the client: she creates a warm and professional atmosphere where every detail matters. Always attentive, proactive and with excellent interpersonal skills, she perfectly embodies the spirit of hospitality and elegance.

    M

    Marie

    Executive Manager Château de Crémat

    «

    My dear Marion, big Thank you for the kind words and, more importantly, for the energy, commitment, and heart you brought to that journey. Thirteen years later, it's clear: we weren't only opening a hotel. We were opening doors for one another. You rock Marion!

    I

    Isabel

    Global HR Director Marriott International (Spain)

    «

    Bravo! So proud of you! What a beautiful project and a name that suits you so perfectly. I have no doubt you will shine thanks to your passion for the industry, your energy, your market knowledge, your professionalism and your charisma. Hotels will be lucky to have you guiding them to success. Cheers to a successful 2026!

    R

    Rébecca

    Strategic Account Director Luxury & Lifestyle UK

    «

    Marion transformed our commercial approach. Within three months, we saw a significant increase in our direct bookings.

    G

    General Manager

    5-star boutique hotel, French Riviera

    «

    The MarIA agent saves us precious time. Our teams can finally focus on welcoming our guests.

    O

    Operations Director

    Luxury resort, Provence

    «

    A human and professional support that changed the dynamics of our sales team.

    O

    Owner

    Premium guesthouse, Paris

    –60%time-consuming tasks
    +30%leads processed
    +20automated posts/month

    Take action

    Free up time, grow your revenue without losing your soul.

    Book your free discovery audit

    FAQ

    Frequently asked questions